FAQ’s - Frequently Asked Questions

My Account

How do I change my email address or password?

Under “My Account” choose “Settings” and change your password or email address.

How do I add or change the avatar for my account?

Go to “My Account” and choose “Profile”, then “Change Avatar” and select a file to upload.
Images work best at a size of 150 x 150 megapixels; you may be asked to crop a larger image. Extremely large files cannot be uploaded and should be re-sized. If you do not have a tool for this, consider an online tool such as www.resizeyourimage.com.

What if I don’t remember my password?

On the log-in page is an option to click if you have forgotten your password. This will send you an email and allow you to reset the password.

How do I accept a friend request?

Go to your “My Account” page, click on “Friends” tab and then on "Requests” to see all recent requests and either accept or decline them. To send a friend request, search for your friend in the “Members” section on the “My Account” page, and click on “Add Friend” next to their username in the list. A friend request will be sent to them automatically.

How do I sign up for the Pro membership?

If you already have an account, go to "My Account" and click in left side menu to "Upgrade Account" or learn more about the Online Recipe Organizer Pro account.

How do I delete my account and recipes from Dish Dish Google Play App or iOS App or website?

Please reach out to us at support@dishdish.us and request deletion of your account - which will delete all of your account information as well as the recipes saved to your account in the app or on the website. 

Recipes

How do I post a recipe to the website?

Click on the “Add Recipe” button from the My Cookbook, Recipes, Video or Store pages to begin adding your recipes, or use the Recipe Import Tool to import a recipe.

How do I send in my recipes as Recipe Uploads to be added to my account by Dish Dish?

If you are a Dish Dish Pro member or have purchased Recipe Uploads through the store, simply scan or take a picture of the recipe you want to add and email it to us (recipes@dishdish.us) or make copies and mail to us at 2230 Morriss Rd, Ste 100-173, Flower Mound, TX 75028. Within 1-2 business days, we will have your recipe added to your account for you.

Can I keep a recipe Private, so others cannot view or access it?

Yes, when you enter a recipe, at the bottom of the page (before saving), you will have the option of keeping it Private or allowing the Public to view it. You can still “share” a Private recipe as desired, by clicking on the “Tell a Friend” next to the title of the recipe at any time, and sending a direct link for them to view.

Private recipes are not viewed by others when they follow a link to your cookbook or view your recipes through “Friends Cookbook” links. Only your public recipes will be visible to others when they view your cookbook link or Friends Cookbook.

At this time, the only way to share a collection of private recipes with a group is by having everyone share the same login username and password.

How do I edit one of my recipes?

When you select that recipe and open it, click on the “Edit Recipe” button.

Why do I have to add ingredients one at a time?

This allows capability for doubling, tripling or halving a recipe, for example; it also allows ingredients to be added to shopping list.

How do I share a recipe?

While viewing the recipe you wish to share, click on any of the share button options (email, FB, Twitter, LinkedIn, etc.) located directly beneath the recipe photo.

How do I share my entire cookbook?

While logged in, click on “My Cookbook” in the top right portion of the page, and then choose “Share Cookbook to a Friend” from the menu board of options. This will open up a dialogue box with a link to your cookbook and an option to email the link to a friend. That generated link can be copied and pasted and shared however you like.

How do I add a video to my recipe?

Copy the “embed code” from the video and paste the code into the “Video” box when adding or editing a recipe. After saving the recipe, refresh the page to see the video loaded on the page.

How do I delete a recipe I posted?

When you open up your recipe, click on the “Delete Recipe” button located just below the “Directions” box.

How do I upload a photo with the recipe?

Please make sure the photo you add with the recipe is a photo you have permission to use (not copyrighted).
When first entering a recipe – While adding the recipe , choose a file from your computer to upload under the “Add an Image” portion of the page.
When editing an existing recipe – if you want to add a picture later, simply open your recipe, click on the “Edit Recipe” box located under the “Directions” area, and choose “Change / Add Image” on that page to upload the photo.
Because the images are 580×340 pixels, landscape format pictures will upload better than portrait style pictures.

How do I delete a photo from a recipe?

Open your recipe, select the “Edit Recipe” button from below the Directions; scroll down to “Change/Add an Image” and select to do so, then do not select a file to be uploaded as a new image. Instead, scroll down to bottom of page and select “Update Recipe”. The picture will be deleted.
For pro users, the additional images will have a “Delete this Image” box next to each image for option to delete.

How do I download my recipe collection as a PDF?

While logged in, click on “My Cookbook” in the upper right hand corner, and then check the box below the “Download PDF” option if you do not wish to download recipe images with the recipes or leave it unchecked to include the pictures with the recipes. Then click on “Download PDF” and proceed.

Other

How do I find my friends on Dish Dish?

Go to your “My Account” page, click on “Members” and then enter into the search box, the first name, last name or username of your friend. You will be able to view their profile and send a friend request.

How do I view a friend’s cookbook?

Go to your “My Cookbook” page, click on “Friends Cookbooks” tab to bring your list of friends’ cookbooks to choose from.

How do I suggest a new category of recipe or make other suggestions?

Contact us: support@dishdish.us

For all other inquiries, contact us at support@dishdish.us